Dyets takes pride in prompt customer service. To take full advantage
of this
prompt service, please follow the procedures below: Double click on an
item
below to expand or collapse the list.
| Custom
Composition Quote | Place an Order | Request
Information |
- On all orders:
- List Dyets® catalog number, description, quantity desired
and specify
powder or pellets.
- Include shipping address, billing address, and purchase order
number,
and the date the diet is required. Typically all orders are
prepared within
7 business days. However, events beyond our control can delay diet
preparation. Please include the date your order is needed with
your order
and we will ship it via the least expensive rate to meet your
delivery date.
For our Western United States customers, please note that UPS
Ground
takes 6 business days for delivery.
- Please include investigator's name and telephone number.
- If possible please report custom diet formulations in
grams/kilograms
or grams/liter. Please note that typical caloric density information on
many commonly used ingredients can be found here.
- All diets are prepared on a custom basis. Hence, once a custom diet
has
been prepared, the ordering authority is responsible for all applicable
costs incurred should the order be cancelled.
- Our office hours are Monday through Friday, 8:00 a.m. until 5:00 p.m.
Eastern time.
- Mail Orders:
- Dyets, Inc.
P. O. Box 3485
2508 Easton Avenue
Bethlehem, Pennsylvania 18017
- Telephone Orders:
- Within U.S./Canada 1.800.ASK.DYETS (1.800.275.3938)
- Outside the U.S./Canada 01.610.868.7701
- Fax Orders:
- Within U.S./Canada 1.800.FAX.DYETS (1.800.329.3938)
- Outside the U.S./Canada 01.610.868.5170
- Electronic Orders:
- Internet Orders: Click here.
- Email: Click here.
- Request Information: Click here.
- Standing Orders:
- To expedite periodic shipments, Dyets will establish a standing
purchase
order system suited to the customer's requirements.
- Prices, Freight, Terms:
- All prices listed on this website are subject to change without formal
notice.
We accept Visa®, MasterCard®, American Express®
or Electronic
Payments.
U.S. funds on U.S. banks, please. All prices are F.O.B. Bethlehem, Pennsylvania.
For U.S.
orders, freight will be prepaid and added to our invoice. Payment terms
are Net
30 days.
- Quotations:
- Dyets will gladly make quotations on the custom blending of any
research diet.
- Warranty:
- Dyets warrants products made or distributed by it to conform to the
label
descriptions and to be free of formulation defects. Liability is limited
to the
price paid for subject product. No other warranties are expressed or
implied.
- Caution:
- All diet and diet ingredients are sold for chemical and
investigational use
with laboratory animals only and are not to be used for human
consumption
either directly or indirectly.
Dyets®, Mixing/Cutting Paddle®, and
Prime Pick'ns® are registered trademarks of Dyets, Inc.